Report a claim

It is important to notify us as soon as possible of any incident that your vehicle is involved in that may or may not give rise to a claim, regardless of whether you believe yourself to be at fault or not. 

The best way to report a claim is to call us on 020 8370 4994, however if you are not in a position to speak on the phone then you can supply us with the incident details via the form below.

Please note: upon receipt of your submission, we will contact you via telephone on the same day. If you submit a claim out of office hours (Monday – Friday, 09:00 am – 05:30 pm excluding Bank Holidays), we will contact you on the next business day.

All fields marked with an asterisk * are mandatory.

Motor accident claims notification form

  • About you

  • About your claim

  • :
    If yes, please give a brief description of the injuries below:
  • Please be as specific as possible. For example: Junction 8, A217 / North end of West Street, Carshalton, Surrey.
    Please tick all that apply.
  • Damage to your vehicle

    Where has your vehicle been damaged?
    You can upload up to three (3) photographs of vehicle damage below:
  • About the Third Party

  • Incident description

  • Please give a brief description of the incident circumstances (including time of day, weather conditions, whether any third party was involved etc). For example: "I was travelling down West Street in Carshalton at 30mph at 2pm with two customers in the back when a pedestrain ran out in front of me. I had to brake harshly to avoid a collision and the vehicle behind went into the back of me. It had been raining that morning so the road was wet. I have the details and telephone number of the driver and the two customers. I asked them if they were okay and they said at the time that they were fine".